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Privacy Policy

How DoctorsPrime Academy collects, uses and looks after the information you share with us.

Last updated: 1 November 2026

Draft for review. This policy is an editable template. Highlighted items in [square brackets] are details the academy must confirm, and the whole text should be reviewed by a qualified professional before it is relied on. Set showDraftNotice to false in lib/content/privacy.ts to hide this notice.

01Introduction

DoctorsPrime Academy (“we”, “us”, “our”) provides medical education and examination preparation for international medical graduates and doctors. This Privacy Policy explains what personal information we collect through this website, how we use it, and the choices you have.

By using this website or submitting a form, you acknowledge that you have read this policy. If you do not agree with it, please do not submit your personal information through the website.

This website is operated by [legal entity name and registered address].

02Information We Collect

We collect information in two ways: information you choose to give us, and limited technical information that is collected when you use the website.

  • Information you provide when you complete our enrollment form or contact form.
  • Messages and details you share with us when you contact us by email, WhatsApp, phone or other channels.
  • Basic technical information, such as browser type, device type and pages visited, which may be collected automatically through the website or the services that host it.

03Personal Information

Personal information is information that identifies you or can reasonably be linked to you. Through our forms we may collect:

  • Your full name
  • Your email address
  • Your WhatsApp number or other phone number
  • Your country and city
  • Any other details you choose to include in your message

04Enrollment Information

When you submit our enrollment form, we also collect information about your medical education and your preparation needs, such as:

  • The medical university you attended
  • Your graduation year
  • The course you are interested in (NRE Step 1, NRE Step 2, or both)
  • Your preferred faculty member, if any
  • Any additional message you add

05How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and messages
  • Process your enrollment request and contact you about it
  • Provide information about our courses and faculty
  • Operate, maintain and improve the website
  • Protect the website against spam, misuse and security issues
  • Meet legal or regulatory obligations that apply to us

06Communication and Notifications

When you submit the enrollment form, you consent to being contacted regarding your enrollment. We may contact you by email, WhatsApp, phone or other channels using the details you provided.

You can ask us to stop contacting you at any time by letting us know through the contact details below.

[Confirm whether the academy sends promotional or newsletter messages, and how people can opt out.]

07Data Protection and Security

We take reasonable steps intended to protect the personal information we hold from loss, misuse and unauthorized access. However, no method of transmission over the internet and no method of electronic storage is completely secure, so we cannot guarantee absolute security.

[Describe the specific safeguards in place, such as access controls and where data is stored, once they are confirmed.]

08Information Sharing

We do not sell your personal information. [Confirm this statement is accurate for the academy before publishing.]

We may share personal information only where needed to run the academy and respond to you, for example:

  • With faculty and team members who need it to handle your enquiry or enrollment
  • With service providers who help us operate the website, store submissions or communicate with you, under the terms of their own services
  • Where required by law or to protect rights, safety or security

09Cookies and Website Analytics

Websites commonly use cookies and similar technologies to work properly and to understand how they are used. You can control or delete cookies through your browser settings, although some parts of a website may not work as intended if you block them.

[Confirm whether this website uses cookies or analytics tools, name the provider (for example, a web analytics service), and describe what they collect.]

10Third-Party Services

The website and our communication with you may rely on third-party services, such as website hosting, form processing and storage, messaging platforms like WhatsApp, embedded maps and social media. These services have their own privacy policies and practices, which we do not control.

[List the third-party services actually used by the academy.]

11Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or as long as the law requires.

[Specify how long enrollment and contact submissions are kept, for example a number of months or years after the last contact.]

12User Rights

Depending on where you live, you may have rights regarding your personal information. These can include asking to access the information we hold about you, to correct it, to delete it, to restrict or object to certain uses, or to withdraw consent you have previously given.

To make a request, please contact us using the details below. We will respond in line with the requirements that apply to us. [Add the process and expected response time once confirmed.]

13Children’s Privacy

Our courses are intended for medical graduates and other adult learners. This website is not directed at children, and we do not knowingly collect personal information from anyone under [minimum age, for example 18]. If you believe a child has provided us with personal information, please contact us so we can address it.

14Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “last updated” date shown at the top of this page. Please review the policy periodically; continuing to use the website after a change means you accept the updated policy.

15Contact Information

If you have questions about this Privacy Policy or about how your information is handled, please contact us:

Privacy contact email
Email address — to be addedPlaceholder
WhatsApp
WhatsApp number — to be addedPlaceholder
Office address
Office address — to be addedPlaceholder